SITE DESCRIPTION
Scrip Companies operates e-commerce websites offering healthcare, wellness, rehabilitation, medical, and related products and equipment.
MEDICAL DISCLAIMER
This website does not provide medical advice. The content on this website is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Do not rely on any information provided herein for medical decisions. Always consult a qualified healthcare professional before using any products on this site, especially if you have existing health conditions, are pregnant, or are taking medications.
PHYSICAL ACTIVITY NOTICE
Some products on this site are designed for physical activity and wellness. Consult with your medical professional before engaging in any physical activity or using equipment. Scrip Companies is not responsible or liable for any injuries or damages you may sustain from the use of our products.
PRIVACY
Your use of the Site is subject to Scrip Companies's Privacy Policy, which governs our data collection and privacy practices. Please review the Privacy Policy for additional information.
ELECTRONIC COMMUNICATIONS
Visiting the Site or sending emails to Scrip Companies constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Scrip Companies is not responsible for third party access to your account that results from theft or misappropriation of your account. Scrip Companies reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in its sole discretion
CHILDREN UNDER THIRTEEN
Scrip Companies does not knowingly collect personal information from persons under the age of thirteen. If you are under 18, you may use this Site only with permission of a parent or guardian.
PAYMENT TERMS
Payment for web orders is due at the time of purchase. We accept Visa, American Express, Discover, Mastercard, PayPal, and Afterpay. Financing options may be available for certain equipment purchases— please contact customer service for details. Orders will not be processed until payment is received and verified.
ORDERS, PRICING AND AVAILABILITY
All orders are subject to acceptance by Scrip Companies and product availability. Scrip Companies кeserves the right to refuse or cancel an order, in whole or in part, including after an order confirmation has been sent, for reasons including product availability, suspected fraud, pricing or promotional errors, incorrect product information, or other website or system errors. Prices, product descriptions, specifications, images, promotions, and availability are subject to change without notice. If an order is canceled after payment has been received, Scrip Companies will issue a refund for the canceled portion of the order.
SATISFACTION GUARANTEE AND RETURNS
Scrip Companies wants you to be satisfied. Approved returns are accepted within 30 days of initial receipt, provided items are in new and unused condition, still in original packaging, and in saleable condition. No restocking fee applies to returns within the 30-day period (customer responsible for return shipping). A 20% restocking fee will be applied to returns received 31-59 days after receipt. Returns received after 60 days will not be processed.
Restocking fees and return policies may vary for items shipped directly from manufacturers. Custom-ordered items and final-sale items are not returnable. All returns must be pre-authorized with a Return Authorization Number (RA#) before sending. Items returned without a RA# clearly marked on the shipping box will be returned to the customer.
Certain products are subject to supplier-specific return policies. Supplier policies may be modified at any time, with or without notice. Scrip Companies is not responsible for changes to supplier return terms or policies. Please note that all Oakworks products are only eligible for return within 14 days due to the Oakworks return agreement.
To arrange a return, contact our customer service team at 1-888-918-2253. See our separate Returns & Exchanges Policy for complete terms and detailed procedures. In the event of a conflict, the Returns & Exchanges Policy will govern return and exchange matters.
NON-RETURNABLE ITEMS
The following items cannot be returned and are considered final sale:
Opened or used products including: oils, lotions, personal care products, creams, hygiene items, books, videos, music, CDs, DVDs, brochures, and software.
Washed linens, worn clothing, or used disposable garments.
Special orders and custom-built tables or equipment.
Any items that do not meet the condition requirements outlined in the Satisfaction Guarantee and Returns section above.
SHIPPING AND DELIVERY
All orders are subject to our Shipping & Delivery Policy, which governs shipping and delivery matters. Our shipping terms are FOB Seller's warehouse. Risk of loss transfers to the customer at the time of shipment. We reserve the right to select the appropriate carrier based on order requirements. For delays caused by carriers, we are not responsible, but we are happy to file claims on your behalf. Upon receiving your order, inspect the package and products for any damage or shortages. You must report any damage to Scrip Companies, along with photos, within 48 hours of delivery. If damage or shortage is not reported within 48 hours, the order will be considered delivered complete and in good condition. Scrip Companies will work with the carrier to file damage claims on your behalf. Scrip Companies is not responsible for delays or failure to perform caused by circumstances beyond its reasonable control, including carrier disruptions, supply shortages, labor disruptions, severe weather, natural disasters, government actions, or other events beyond Scrip Companies's control.
MANUFACTURER WARRANTIES
Manufacturer warranties, where applicable, are subject to the terms and conditions established by the applicable manufacturer. Scrip Companies does not independently extend or modify a manufacturer's warranty unless expressly stated in writing.
LINKS TO THIRD PARTY SITES
The Site may contain links to other websites. These linked sites are not under the control of Scrip Companies and Scrip Companies is not responsible for the contents of any linked site, including links contained in linked sites, or changes or updates to linked sites. Scrip Companies is providing these links only as a convenience, and the inclusion of any link does not imply endorsement by Scrip Companies of the site or any association with its operators.
PROHIBITED USE AND INTELLECTUAL PROPERTY
You are granted a non-exclusive, non-transferable, revocable license to access and use the Site strictly in accordance with these terms. As a condition of your use of the Site, you warrant that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.
All content on the Site, including text, graphics, logos, images, and any software, is the property of Scrip Companies or its suppliers and protected by copyright and other laws. You agree to observe and abide by all copyright and proprietary notices. You will not modify, publish, transmit, reverse engineer, or in any way exploit any content found on the Site without written permission from Scrip Companies.
INDEMNIFICATION
You agree to indemnify, defend and hold harmless Scrip Companies, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site, your violation of any terms of this
Agreement, or your violation of any rights of a third party.
ARBITRATION
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator's award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney's fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
CLASS ACTION WAIVER
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Scrip Companies agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
MOBILE TERMS & CONDITIONS
Scrip Companies offers its customers marketing and promotional mobile alerts (e.g. cart reminders) by SMS message (the "Service") on 89257. By participating in the Service, you are agreeing to these Terms and to the Privacy Policy.
We utilize cookies or similar tracking technologies to collect information about your interactions with our website. This enables us to personalize your experience, for instance, by sending shopping cart reminders via SMS message if you have opted into our SMS service
Signing Up and Opting-In to the Service
Enrollment in the Service requires you to provide your mobile phone number and to agree to these terms and conditions. You may not enroll if you are under 18 years old. Before the Service will start, you will need to agree to these Terms. Scrip Companies reserves the right to stop offering the Service at any time with or without notice. Scrip Companies also reserves the right to change the short code or phone number from which messages are sent, and we will notify you when we do so.
By opting into the Service, you:
1. Authorize Scrip Companies to use an automatic telephone dialing system to send recurring automated
text messages to the mobile phone number associated with your opt-in (i.e., the number listed on the
opt-in form or, if none, the number from which you send the opt-in, or, if none, the number on file for the
account associated with your opt-in).
2. Acknowledge that you do not have to agree to receive messages as a condition of purchase.
3. Confirm that you are the subscriber to the relevant phone number or that you are the customary user
of that number on a family or business plan and that you are authorized to opt in.
4. Consent to the use of an electronic record to document your opt-in. To request a free paper or email copy of the opt-in or to update our records with your contact information, call 1-800-747-3488 . To view and retain an electronic copy of these Terms or the rest of your opt-in, you will need (i) a device (such as a computer or mobile phone) with Internet access, and (ii) either a printer or storage space on such device.
For an email copy, you'll also need an email account you can access from the device, along with a browser or other software that can display the emails.
Content You May Receive
Once you affirm your choice to opt-in to the Service on 89257, your message frequency may vary. You may receive alerts about:
Sale promotions Event information Product Information Cart reminders Back in stock alerts Price drop alerts Low inventory alerts
Charges and Carriers
Message and data rates may apply. Please consult your service agreement with your wireless carrier or contact your wireless carrier to determine your phone's pricing plan and the charges for sending and receiving text messages. You acknowledge that you are responsible for any message, data, or other charges incurred (usage, subscription, etc.) as a result of using the Service.
Supported carriers are AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, Virgin Mobile, U.S. Cellular, Cricket, Alltel, Cincinnati Bell, Cellcom, C-Spire, nTelos, MetroPCS, and other smaller regional carriers.
The Service may not be available on all wireless carriers. Scrip Companies may add or remove any wireless carrier from the Service at any time without notice. Scrip Companies and the mobile carriers are not responsible for any undue delays, failure of delivery, or errors in messages.
To Stop the Service
To stop receiving text messages from Scrip Companies, text the word STOP to 89257 at any time or reply STOP to any of the text messages you have received from Scrip Companies. This is the exclusive method for opting out. After texting STOP to 89257, you will receive one additional message confirming that your request has been processed.
Questions
You can text HELP for help at any time to 89257. This will provide you with our phone number to call for assistance 1-800-747-3488 .
LIABILITY DISCLAIMER
The information, software, products, and services included in or available through the Site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Scrip Companies and/or its suppliers may make improvements and/or changes in the Site at any time.
Scrip Companies and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. Scrip Companies and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
To the maximum extent permitted by applicable law, in no event shall Scrip Companies and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Site, with the delay or inability to use the Site or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Site, or otherwise arising out of the use of the Site, whether based on contract, tort, negligence, strict liability or otherwise, even if Scrip Companies or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the Site, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue using the Site.
TERMINATION AND ACCESS RESTRICTION
Scrip Companies reserves the right, in its sole discretion, to terminate your access to the Site and related services at any time, without notice. These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Except for disputes required to be resolved through arbitration under these Terms, you consent to the exclusive jurisdiction and venue of courts located in Illinois for disputes arising out of or relating to the use of the Site or these Terms.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Scrip Companies as a result of this agreement or use of the Site. Scrip Companies's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Scrip Companies's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Scrip Companies with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
CHANGES TO TERMS
Scrip Companies reserves the right to change these Terms at any time and without notice. The most current version will supersede all previous versions. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.
CONTACT US
Scrip Companies welcomes your questions or comments regarding these Terms:
Scrip Companies 360 Veterans Parkway #115 Bolingbrook, Illinois 60440
Email: support@scripcompanies.com
Phone: 1-888-918-2253
Effective: September 1, 2026